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TO THE NOBIS COMMUNITY

At Nobis, the well-being of our valued customers and employees is of the deepest concern to us.
We want you to know that your safety will remain our top priority as this situation continues to evolve.

We are taking steps to ensure your protection.
Our social responsibility is to put our customers and employees first. For this reason, to protect our community, it's necessary to temporarily close our stores until further notice. We are still open online and will do our utmost to serve our customers to the highest delivery standard possible, please be patient as our delivery partners are experiencing unprecedented challenges.

We are here to serve you.
We continue to navigate this situation together as a community and in order to give everyone the time they need to focus on their health and safety, our return policy will be extended to 60 days. While our logistics team is monitoring the situation and continues to work very closely with our shipping partners and aims to make sure that all appropriate health and hygiene standards are adhered to. As a safety precaution for our employees and partners, all packages will be handled seven days after receipt.

We are available to talk.
We are here for you: our customer support team can assist with any of your questions via e-mail (info@nobis.com) or messaging us (@nobis) on Facebook or Instagram. While you may experience slower than usual response times due to a high volume of inquiries, rest assured that we are committed to providing you with the best service we can as we help all our customers navigate this unusual time.

If you need us, we are here.

- Team Nobis

We have committed $100,000 to local hospitals

Words can’t describe how thankful we are for the bravery and hard work of those making significant sacrifices to keep us all safe.

We have committed $100,000 in financial support to local hospitals to help in the fight against COVID-19.

WE HAVE COMMITTED 100% OF ALL SALES SITEWIDE*

In addition, till the end of April we are proudly donating a 100% of all sales site-wide to the Red Cross COVID-19 Global Appeal. This is where you can help us do more. Since 100% of the purchase price is being donated to the Red Cross COVID-19 Global Appeal, kindly note that all purchases made during this time are eligible for exchange only (no refunds.)

Your support helps the Red Cross pandemic response. Focus has been on supporting the Red Cross/Red Crescent membership to deliver assistance and support to communities affected or at risk of being affected with an emphasis on those countries and communities deemed most at risk. Interventions include risk communication and community engagement, service provision and National Society preparedness. Money raised will enable the Red Cross/Red Crescent across the world to support COVID-19 preparedness, response and recovery activities.

*Nobis Inc., has committed 100% of all pre-tax revenue captured by the sale of goods between April 10 and April 30, 2020 on nobis.com to fundraising for COVID-19 relief efforts, up to a maximum donation of $1,000,000 Canadian dollars. All orders placed between April 10 and April 30, 2020 23:59 will be subject to the exchange only terms since 100% of the proceeds received will be donated on behalf of Nobis Inc to one of the following causes: CanadaHelps COVID-19 Fund, the Red Cross COVID19 Global Appeal Fund, the Headwaters Health Care Foundation, the Markham Soutfville Hospital Foundation, the Willian Osler Health System Foundation, the Toronto General & Western Hospital Foundation and the Scarborough Health Network. Terms and conditions subject to change without notice.