Enjoy complimentary Standard shipping on all orders. All addresses within the United Kingdom use UPS delivery. Please note that we do not ship to PO boxes or freight forwarding companies (containers).
HOLIDAY RETURN POLICY
All orders placed from November 1, 2021 to December 6, 2021, are eligible for return or exchange until January 7, 2022. All orders placed on December 7, 2021 and after will follow our standard 30-day return policy.
A NOTE ON COVID-19
While we do our utmost to serve our customers to the highest delivery standard possible, please be patient as couriers are experiencing unprecedented delivery challenges. Due to recent government restrictions, we can not provide any estimated delivery date for orders shipping to the United Kingdom. You are welcome to place an order, but please note that we can not provide an estimated dispatch or delivery date at this time.
During check-out, we will warn you of any anticipated delays. If you have not received your package within 30 days, please contact our Customer Service for assistance. We sincerely appreciate your understanding and patience.
As a safety precaution for our employees and partners, all return packages will be handled seven days after receipt. We continue to navigate this situation together as a community and give everyone the time they need to focus on their health and safety. Thank you for your patience and understanding; we will get through this together.
Please allow approximately 3-6 business days for delivery of your order.
Please allow 1-2 business days for your order to be processed, before it is dispatched the shipping courier. Delivery timelines commence up to two business days following the date of purchase.
All orders are processed and delivered Monday through Friday, excluding holidays.
Some rural addresses may take longer for delivery.
STANDARD RETURN POLICY
Complimentary return labels are provided within 30 days of your purchase for all items in original condition and packaging. To initiate a return please email (email@example.com) with the product information, order reference and reason for the return.
Orders may be cancelled before they are processed, typically within 24 hours, once an order has been sent for fulfillment it can not be cancelled and a return must be initiated.